Privacy Policy & Disclaimer

1. Introduction

We may collect and process the following information:

Full name
Email address
Telephone number
Company or organisation name
Information submitted through our contact forms
Information provided when requesting legal services
Technical information such as IP address, browser type, device information, and website usage statistics

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide

Full name
Email address
Telephone number
Company or organisation details
Information submitted through our contact forms
Information provided during consultations or enquiries
Documents voluntarily submitted in relation to legal mattersInformation Collected Automatically

When visiting our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of access
Website usage statistics
Cookies and similar technologies

3. How We Use Your Information

We collect personal information to:

Respond to enquiries and requests
Provide legal services
Communicate with clients
Schedule consultations
Improve our website and services
Comply with legal and regulatory obligations
Maintain client records

We process personal information only where we have a lawful basis to do so.

4. Confidentiality

As a legal practice, confidentiality is fundamental to our profession. Information shared with us is treated with the highest level of confidentiality, subject to applicable laws and professional obligations.

4. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality.

You may disable cookies through your browser settings; however, certain website features may not function correctly.

5. Sharing Personal Information

We do not sell your personal information.

Information may only be shared:

Where required by law
With trusted service providers acting on our behalf
Where necessary to provide legal services
With your consent

All third parties are required to protect your information appropriately.

6. Data Security

We implement reasonable technical and organisational safeguards to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we take every reasonable precaution, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Your Rights

Subject to POPIA, you may:

Request access to your personal information
Request correction of inaccurate information
Request deletion where applicable
Object to certain processing
Withdraw consent where processing relies on consent
Lodge a complaint with the Information Regulator of South Africa

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to this Policy

We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on this website.

10. Contact Us

For any privacy-related enquiries regarding this policy or your personal information, please contact Makhokha Attorneys Incorporated using the contact details provided on our Contact page.